A collection of core processes lies at the heart of every business. Processes are the
foundational infrastructure and form the basic element of business operations. In 1911,
Frederick Taylor Winslow became the first person to study and optimize workplace
productivity. His monograph, The Principles of Scientific Management, pioneered the idea
that a business’s core operations should be analyzed, standardized, and improved on.
Now we have powerful technologies such as process mining and task mining to analyze,
standardize, and improve complex business processes. It is impossible to optimize a core
enterprise process for a specific business outcome without a holistic understanding of how
the whole landscape of business processes are connected. Process mapping software and
manual process discovery methods cannot cater to this requirement.